Energy bills

Last updated: 25 September 2024

Next review: 25 September 2025

You can find out more about schemes to improve the energy efficiency of your home - making it warmer and keeping your bills down - on our dedicated page.

You can also find useful tips and advice on the following Council pages: 

There is also plenty of local support available to you: 

HEET 

HEET is a local not-for-profit organisation that works to help households save money on fuel bills and stay warm and healthy at home. 

If you receive any benefits or are aged 60 or over, HEET may be able to provide direct support with installation to help you make your home warmer and reduce your energy bills. You can refer yourself, or a professional can refer you on your behalf, using the HEET online referral form

You can get support and advice from HEET on how to carry out DIY retrofitting measures by visiting the HEET website.

Energy Cafés 

Morgan Sindall offers monthly Energy Cafés to Waltham Forest residents promoting energy awareness. These take place online on every first Wednesday of the month, from 10am to 12pm. 

Email Morgan Sindall (CSRbox@morgansindall.com) or Aston Group (R.Statter@astongroup.co.uk) to sign up for an energy awareness session. 

There are many useful tools and advice that can help you lower your energy costs. You can access this support if you are struggling to pay your bills: 

Energy Saving Trust

Get trusted and independent advice on how to save money on your bills at the same time as reducing your carbon footprint. Visit the Energy Saving Trust website for tips on

  • reducing your energy use
  • installing energy saving home improvements 
  • renewable energy systems grants 
  • financial support
  • and more

Citizen’s Advice

Citizens Advice provide plenty of useful information, as well as free support around energy and the cost of living. 

Ofgem 

Ofgem provides helpful advice around how to agree a payment plan with your gas provider. You can also find schemes, grants and benefits, and get debt advice.