Business visitor parking permits

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Businesses can apply for permits to allow their visitors to park within their controlled parking zone or to carry out works across the borough.

Virtual business visitor permits are now available and can be bought by the hour. They can be topped up online and each business is entitled to a maximum of 520 hours per rolling 12 month period (including scratch card books).

Books of 1, 2 and 5 hours scratch cards are also available and there is a purchase limit of 10 books per 12 month period per annum.

Refunds are not available on visitor permit or scratch card purchases and all zone visitor permit requests must be made by e-mailing wfpshop@nsl.co.uk and a member of staff will be in contact with you.

Who can apply Click to get info

You can apply if you’re a business, contractor or sub-contractor based in Waltham Forest or carrying out work within a controlled parking zone.

Where you cannot park Click to get info

Business permits are not available for the Millicent and Dagenham Zone (MD zone) or valid for parking anywhere within the borough in:

  • emergency services bays
  • market traders bays (MT)
  • catering bays (CAT)
  • short stay bays
  • PayByPhone or Pay and Display only bays
  • car parks
  • bays designated for a specific reason (for example: loading bays) 
  • any bay that has been suspended

or on yellow lines.

Things you should know Click to get info

Make sure your permit is correctly validated and is clearly displayed on the vehicle associated with the permit. Full instructions can be found on the reverse of the permit.

Please also note that:

  • A maximum of two permits can be displayed at any one time but the second permit must be validated with the time the first permit expires. In controlled parking zones that have operational hours in excess of 10 hours per day, the display of 2 correctly validated 5-hour business visitor permits will cover the whole day
  • Any attempt to alter any of the details on the permit will render it invalid
  • This permit is valid only on passenger and goods vehicles up to 1950 gross vehicle weight
  • Any vehicle not displaying a valid permit may be issued a Penalty Charge Notice (PCN) and may be subjected to further enforcement action
  • The issue of a permit does not guarantee the user a parking space
  • The council has the right to suspend parking at any time
  • It is an offence to re-sell business visitor permits
  • The information that is provided on the application form may be passed onto third parties by the council in line with the Data Protection Act 1998 (as amended) in order to help prevent fraud
  • Business visitor permits are not subject to refunds
  • Submission of the permit application form is confirmation that you agree to its terms and conditions of use
  • The permit is only valid in the zone stated on the permit
  • The permit is only valid on vehicles with a current road fund licence
  • It is the users’ responsibility to ensure that the permit is clearly displayed on the vehicle associated with the permit. Any vehicle not displaying a valid permit may be issued a Penalty Charge Notice (PCN) and become subject to further enforcement action
  • The issue of a permit does not guarantee the user a parking space
  • Please ensure you renew your permit before it expires – the responsibility for renewals rests with the permit holder
  • The information on this form may be used by the council in line with the Data Protection Act 1998 (as amended) and it may be passed within the council or to other agencies in order to help prevent fraud
  • If fraudulent applications are detected or if terms of use are breached this permit will not be valid and the associated vehicle will be subject to enforcement action
  • Submission of the permit application form is confirmation that you agree to its terms and conditions of use
Permit type Cost
Single zone £1.20 /hour
All zones £1.70 /hour

 

Parking locations 1 hour (book of 30) 2 hours (book of 20) 5 hours (book of 10)
Single zone £36 £48 £60
All zones​ £51 £68 £85

Proof of business address

  • Letter from employer (on company headed paper) confirming your:
    • name
    • address
    • employment status
    • vehicle registration, make, model, colour
    • reason for use of vehicle

Waltham Forest Council retains the right to carry our random checks on permits in order to check the information supplied in the application.

Online

You can apply for a new business visitor permit online.

Apply for a business visitor parking permit

Apply for business visitor scratch cards

You’ll need to:

  • register your account to use the service if you haven’t already
  • have a debit or credit card read to pay for your permit
  • have copies of your documents of proof

Photos of documents of proof will be accepted in the following file formats: DOC, DOCX, PDF, GIF, PNG or JPEG file.

You may not need to upload any documents of proof during your application but you may be asked to supply copies of those documents at a later date.

If you don’t supply documents when asked, your permit may be cancelled and your vehicle will become subject to enforcement action.

Please allow 1 working day to receive a response from the parking control office about your online requests.

By post

To apply by post you’ll need to:

  • fill out an application form fully
  • send payment and
  • provide documents of proof

Your application will be disregarded if you do not supply us with your telephone number and valid email address on your application form.

Payment should be made by cheque or postal order payable to 'LBWF'. Please do not send cash through the post.

Download a controlled parking business visitor permit application form (668KB PDF file).

To get an application form sent to you by post, please contact our permit team by email wfpshop@nsl.co.uk or call them on 0203 092 0112, option 3 for assistance.

Tell us your full name and postal address, and an application form will be sent to you the next working day.

In person

You can apply in person at the relevant library for your business visitor permit. Download and complete the Library controlled parking visitor permit application form (668KB PDF file) and take to your nearest library plus with your documents of proof and payment. Please note that your permits will not be issued if you fail to supply your telephone number and email address in your application form.

Where to collect your visitor permits

Between 9am and 5pm Monday to Friday you can apply and pay for visitor permits from the libraries below:

 Zone

 Library

 CL, JF, HE and NC

 North Chingford Library

 BA, BP, BL, BLN, BR, CE, CML, FR, FRN, HS, HH, HHE, HF, KS, LH, LPE, LPN, LPW, ME(NE), ME(NW), ME(SW), MW, QB, SB(N), SB(S), SJP, WA,WS, WSE, WSN, WSS, TS

 Walthamstow Library​

AM, BWR, CF, GGE, GGN, GGW, GS, LBR, LNE, LNN, LNS, LNW, MD, MR, RC, OL, TR, WR, VFR 

 Leyton Library​

CF, CH, CHE, CHN, CTS, CTN, FSR, GM, GGS, LSE, LSS, LSW, LSN, WXN, WXS(E), WXS(W) 

 Leytonstone Library

 

If you need a postal application form, or this permit doesn't meet your needs please contact our permit team by email wfpshop@nsl.co.uk or call them on 0203 092 0112, option 3 for assistance.

Contact Click to get info

Waltham Forest Parking Control Office

PO Box 9319 
Walthamstow 
E17 7RX 

Phone: 0203 092 0112 select option 3
Lines are open Monday to Friday 9am to 5pm (closed public holidays) 

Email: wfpshop@nsl.co.uk