Carers' parking permit


Carers' parking permits are free if you meet certain criteria. 

Carers' permits are virtual, which means you won't get a paper permit to display in your vehicle. Our enforcement officers can check which vehicles have a valid permit by checking the vehicle registration number (VRN).

Who can apply

You can apply for a free carers' parking permit if you are:

  • the owner or main keeper of the vehicle 
  • caring for a resident who lives in a controlled parking zone (CPZ)
  • getting Carer’s Allowance

If you are an unofficial carer, you may allowed to buy a permit. To apply, you must provide a doctor’s letter (from the recipient of care) detailing the level of care provided. Your eligibility for this will be assessed on a case-by-case basis, depending on your circumstances.

A carers parking permit is free if you are in receipt of DWP allowance, or chargeable as per residents pricing if you are not in receipt of DWP allowance.

Waltham Forest Council retains the right to carry our random checks on permits in order to check the information supplied in the application.

Apply for a carers parking permit online

You'll need to:

  • register your account to use the service if you haven’t already
  • have a debit or credit card ready pay for your permit
  • have copies of your documents of proof

Photos of documents of proof will be accepted in the following file formats: DOC, DOCX, PDF, GIF, PNG or JPEG file.

If you don’t supply documents when asked, your permit may be cancelled and your vehicle will become subject to enforcement action.

Please allow 1 working day to receive a response from the parking control office about your online requests.

Renew your parking permit

If you want to renew an existing permit you’ll need your unique PIN number that is supplied in your parking permit renewal reminder letter or email if you have provided an email address.

Renew an existing parking permit online - coming soon.


Apply or renew by post Click to get info

To apply or renew by post you'll need to:

Payment should be made by cheque or postal order, made payable to 'LBWF'. Please do not send cash through the post.

Please allow 10 days for your permit to arrive.

If you can't print this form, you can ask us to send you one in the post, contact our permit team by email or call them on 0203 092 0112, option 3 for assistance. 

Apply in person Click to get info

You can drop off permit application forms at the following libraries:

This is a drop-off service only. Your applications won't be checked by library staff.

To prevent long delays getting your permit, remember to:

  • complete your form fully
  • include documents
  • include proof and payment 
  • provide your phone and email details (or we can't process your application, and your permit won't be issued)

Please allow 10 days for your permit to arrive.

If you need a postal application form, or this permit doesn't meet your needs, please contact our permit team by email or call them on 0203 092 0112, option 3 for assistance.

Contact Click to get info

Waltham Forest Parking Control Office

PO Box 9319 
E17 7RX 

Phone: 0203 092 0112 select option 3
Lines are open Monday-Friday 9am-5pm (closed public holidays)