Challenge a parking penalty charge notice (PCN)

Please note:  Due to essential systems maintenance the following online services will not be available from 11pm on Sunday 15 December to 1pm on Monday 16 December 2019.  Penalty Charge Notice (PCN) payment system, CCTV PCN viewer, PCN appeal form.  Your PCN will not progress (increase in financial value or reduction of available days for discount period) on this day.  You are still able to email an appeal against a PCN at   You are still able to access the permit system to purchase all permit types including digital visitors’ vouchers.


You can challenge your penalty charge notice (PCN)

If you want to challenge a penalty charge notice please do not make any payment.

View CCTV footage Click to get info

If you've received a PCN that was issued using closed circuit television, you can view the video footage before submitting your challenge online.

You can challenge your penalty charge notice (PCN) online   You can view the penalty charge notice information including any photographs of the alleged contravention.

You can challenge your penalty charge notice in writing to the address below. Please allow enough time for us to receive and consider your challenge.

Waltham Forest Parking Control Office
PO Box 9319
E17 7RX

If you don't have access to a computer, you can visit a Library Plus branch where you can use a self-service pc.  Staff are available to support you if you need it.​​​​​​​