Cookies used on this website

Online council services

Alert

This page gives information about the cookies used when you visit this website.

Why we use cookies

When you visit www.walthamforest.gov.uk we use cookies to store details about your visit. We do this to:

  • Store information needed to make the website and the applications on it work properly
  • Customise the site and its services so they remember your preferences
  • Find out how people are using the site

 

We encourage you to accept the cookies our website uses as some are needed for the site to work for you. And they also help us to improve the services the site and the Council provides you with.

What are cookies? Click to get info

A cookie is a small text file stored on your computer or mobile device by a website’s server. Only the server that set the cookie will be able to retrieve or read its contents.

Each cookie is unique to your web browser. It contains anonymous information such as a unique identifier, the site name and some digits and numbers.

Information about your visit to our site is collected in a such a way that no-one is personally identified. And we do not associate any data gathered from the site by cookies with any information that identifies you from any source.

Please see www.aboutcookies.org for details of how to delete and control the cookies that are stored on your computer.

Other websites to which this site links to linked, may also make use of cookies. Please check those sites for their own cookie policy.

More information Click to get info

Cookie Name Purpose More details
https://www.hotjar.com/cookies _hjIncludedInSample Hotjar  
https://developers.google.com
/analytics/devguides/collection/analyticsjs/cookie-usage
_gid Google Analytics  
Google Analytics _gat_UA throttle request cookie  
https://developers.google.com/analytics/
devguides/collection/analyticsjs/cookie-usage
_gid Google Analytics  
  _gat_UA throttle request cookie  
Drupal has_js detects user side js  
  SESS php session cookie  
  device_type detects user device type  
  Device used to tracked device user is using  
  waltham-forest-council_cookiecontrol tracks cookie acceptance  
Self C4ATBCookie    
  app_lang tracks user language  
  _lastlogin tracks last login time  
  has_js detects user side js  
  PHPSESSID php session cookie  
  SESSfsauthsession firmstep session cookie  
  AWSELB amazon aws load balance cookie  
  device_type detects user device type  
  Device used to tracked device user is using  
  waltham-forest-council_cookiecontrol tracks cookie acceptance  
  ASP.NET_SessionId this is a session cookie and is used to maintain the user’s session while they are completing the survey.  
  AWSELB this is a cookie that is dropped by the Amazon Elastic Load Balancer(s) which sit in front of our servers. The cookie is simply used to ensure that the user is always directed to the same server.  
http://www.click4assistance.co.uk/ _ga
_gat
This is set by our online live chat tool.  
http://www.click4assistance.co.uk/ C4ATBChat_8eef12b3-78db-4ba1-afb9-8375ed6e016e This is set by our online live chat tool.  
Capita payment facility JSessionId Session cookie essential for the correct functioning of the Capita payment application. It is deleted when you close your browser. It contains no data that could be used by other web sites or, once you have completed your payment, by this web site. Overview of privacy at Capita
The Directory:
Information about local services for children, young people and their families
__KBCookie__/
walthamforest/fsd/
JSESSIONID
Session cookie used to maintain the user's session while they navigate through the directory. They are essential for the directory to work.  
eCitizen: Online services for benefits,
council tax and business rates
UNIQUEREQID
JSESSIONID
Session cookies essential for the correct functioning of the eCitizen service. They are deleted when you close your browser. It contains no data that could be used by other web sites or, once you have completed your payment, by this web site.  
eClaim - online application form for housing benefit, council tax benefit, free school meals & Local Housing Allowance ASPSESSIONID Session cookie essential for the correct functioning of the eClaim system. It is deleted when you close your browser. It contains no data that could be used by other web sites or, once you have completed your payment, by this web site.  
JobsGoPublic: Council job vacancies _aspire_session Session cookie used to maintain the user's session while they navigate through the JobsGoPublic site. It is essential for JobsGoPublic to work.  
Modern.gov: Council meetings,
minutes and agendas
ASP.NET_SessionId Session cookie used to maintain the user's session while they navigate through Modern.gov. It is essential for modern.gov to work.  
Online library system ASP.NET_SessionId Session cookie used to maintain the user's session while they navigate through the library site. It is essential for the site to work  
My Place: Location based information
for local residents
uprn Used to store your location so that My Place so can customise the pages you look at on the site based on your location.  
Parking permit purchase and
renewal system
ASP.NET_SessionId Session cookie used to maintain the user's session while they use the system. It is essential for the system to work.  
Parking ticket payment system PHPSESSID Session cookie used to maintain the user's session while they make a payment. It is essential for the payment system to work.