How and when to pay Council Tax

Council Tax

You can pay your Council Tax:

  • by Direct Debit
  • online
  • by phone
  • by Onecard  
  • by cash

You must pay your Council Tax instalments by the 1st of each month. You will be in arrears if you pay after these dates. Find out what happens if you don't pay your Council Tax.

You can pay your bill in 10 or 12 monthly instalments or you can also choose to pay it fortnightly.

We promise to give you:

  • a list of all the instalments amounts and dates for the year at least 10 days before the first payment is due
  • notice before we make any changes to your payments at least 10 days in advance

 

Pay by Direct Debit Click to get info

Direct Debit is a way of paying your bills automatically if you have a bank or building society account.

Paying by Direct Debit means you:

  • don't have to remember to pay each month
  • get a choice of payment dates – 1st, 6th, 10th, 15th, 21st or 28th 
  • are covered by the Direct Debit guarantee of a refund if something goes wrong
  • can cancel at any time
  • don't need to queue at a bank or post office to pay
  • don't need to write cheques or carry cash

Setting up a Dierct debit is quick and easy to do. Once you give us your details and permission, we do the work of getting your Council Tax instalment from your bank or building society every month. 

Please have your bank or building society sort code and account number with you and visit set up a Direct Debit to pay your Council Tax.

Pay online Click to get info

You can pay any amount of your Council Tax online. Payments will show on your account the following day.
Pay your Council Tax online

Pay by phone Click to get info

Have your card details and Council Tax account reference ready then call 020 8496 3000.

You must pay your Council Tax bill at least 7 days before the due date for it to reach our account on time.

Show your bill with the bar code on or the pop out card you received with your initial bill for cash payments at PayPoint locations.

Download a list of your nearest PayPoints and Post Offices (Excel file, 113KB)