How you can reduce your energy bills Click to get info
How to save money on your bills
switching your energy supplier using a comparison website could save you up to £200 a year
switch your energy supplier with others for a better deal by joining the Big London Energy Switch
if you have a prepayment meter, you could get better tariffs on a credit meter. (It could cost you money to change meters, and you might not be allowed if you’re in debt to your supplier or you’re a tenant)
Make your home more energy efficient
read the Energy Saving Trust’s guidance to learn how to make your home more energy efficient
How to use less energy
turn down your thermostat by one degree and you could save £90 a year
turn off lights and you could save £35 a year
turn off standby and you could save £30 a year
use a bowl to wash up rather than a running tap and you could save £30 a year
spend one less minute in the shower each day and you could save £10 a year (per person)
Get help paying your energy bills Click to get info
Warm Home Discount Scheme
If you are a pensioner on a low income, you may qualify for the Warm Home Discount Scheme. If eligible, you will receive a one-off annual discount of £140 on your electricity bill.
If you are not a pensioner on a low income, you may still be eligible for the Warm Home Discount Scheme. Each energy company has different criteria, so contact your supplier to check whether you are eligible.
Government Electricity Rebate
If you have a domestic electricity account, you will automatically receive a £12 rebate directly from your electricity supplier before February 28 2016. The rebate will either be included on your bill or it will come in the post as a voucher if you use a pre-payment meter.
Cold Weather Payment
You may get a £25 payment if you receive certain benefits and the temperature in your area is 0°C or lower for seven consecutive days.
Winter Fuel Payment
You could get between £100 and £300 to help pay your heating bills if you were born on or before 5 January 1953.
Energy trusts and funds from energy suppliers
All Big Six energy companies have trusts or funds that could help you if you are struggling to pay your energy bills. Each trust is slightly different and has its own criteria, but generally they could help you clear your fuel debt. Contact your energy provider for more information.
Who you can contact for free help Click to get info
Waltham Forest Citizens Advice Bureau
CAB can help anyone to maximise their income, apply for energy grants, understand their energy bills or manage their finances or fuel debt. Contact them on 0300 330 1175 (national rates apply).
Age UK Waltham Forest
If you are aged 50 or over, Age UK can help you maximise your income, apply for energy grants, understand your energy bills, resolve issues with your energy supplier or manage fuel debt. Contact them on 020 8558 5512 (local rates apply).
The HEET Project
HEET can help make your home warmer and reduce your energy bills if you are in receipt of benefits or are aged 60 or over. Call them on 020 8520 1900 (local rates apply).
What the council is doing to help residents Click to get info
Download and read the LBWF Fuel Poverty Strategy (345KB PDF file) - the council’s action plan to tackle fuel poverty and help residents who may be struggling to heat their homes or pay their energy.
Download and read the council's Home Energy Conservation Act HECA Report 2015/16 - 2016/17 for more information on our progress.
Download and read the council's Flexible Eligibility Statement of Intent for the Energy Company Obligation Help to Heat scheme, which is intended to help reduce fuel poverty in the local area.