The Town Hall campus - our vision

Waltham Forest Town Hall

Our vision

We’re redeveloping the Town Hall Campus to ensure we make the best use of our corporate estate, and improve the efficiency of the council. This will be a one-stop shop for customers, and a single site from which the majority of our employees can work. It’s a once in a lifetime opportunity to change the way we work for the benefit of our community, customers, colleagues and the council.

Our plans

There are three main reasons for doing this:

  1. Investing in a Town Hall Campus that will serve the needs of the community for the next 50 years, instead of spending significant sums on upgrading obsolete offices in places across the borough. By doing this we will free up land for much needed homes for local people, we’ll save running costs that we can put back into front line services, we’ll transform the landscape so it is a true community asset, and we’ll increase the longevity of one of the boroughs most important historic buildings.
  2. Bringing the majority of council employees together in one hub. The largest single piece of real estate the council controls is the Town Hall Campus, and it is to this site that the council is aiming to re-locate its operations and employees. This will result in a more seamless customer experience, and encourage better collaboration between departments. The hub is also likely to be shared by other public sector organisations.
  3. To contribute much needed private and affordable housing to the local area by selling off satellite council offices that are expensive to run, not fit for purpose, and confusing for customers who have to travel between sites.

Here’s what we’re proposing:

  • Protecting the Grade II listed Town Hall, Assembly Hall and fountain for the future generations
  • Opening up the Town Hall Campus so it can be enjoyed by residents
  • Creating a new community in the heart of Chapel End ward
  • Opening up and pedestrianising the area around the fountain and creating new park space, including creating a Centenary Garden to mark the end of the First World War
  • Restoring the War Memorial to its former glory
  • Building much needed housing for local people
  • Building office space to house council staff and staff from public sector organisations as part of the One Public Estate Programme

​Artist's impression of the proposed Town Hall campus: