Change of vehicle Click to get info
Parking permit refunds and transfers Click to get info
All permits, except visitor permits and temporary 1 month resident permits, and resident trader permits can be reimbursed on a pro-rata basis for each full month still to run on the permit subject to a £10 admin fee.
Please note that refunds are issued through the online account to the card that the payment was made with.
If you have paid by cheque, postal order or your payment card has expired, you will be given a refund by cheque. See the relevant permit page for service fee charges.
Refund applications can be made using the online account or you can apply in writing and send it to:
Waltham Forest Parking Control Office
PO Box 9319
For telephone enquiries phone 0203 092 0112 and select option 3 (Monday to Friday 9am to 5pm) Lines are closed on public holidays.