Last updated: 5 December 2024

Next review: 5 December 2025

Who we are and what we do

The information we hold is to support the provision of a young person applying for a junior gym membership at the Better Gym Leisure Centre as part of Turnaround Project interventions.

This provision is made available through the Youth and Family Resilience Service,  Waltham Forest Youth Justice Service, 
Rowan House,
1 Cecil Road,
E11 3HF

You can contact the service by email.

Address

Waltham Forest Council

You can contact us by post. Please write to:

Waltham Forest Town Hall
Forest Road
Walthamstow
E17 4JF

Please note that face-to-face meetings are by appointment only and can be arranged with the service.

Information we hold about you

The information you provide to us for the purposes of activating your membership will be held by Better Gym the provider.

The personal information held when registering for memberships is individuals full name, gender, date of birth, residential address, email address, contact number, ethnic origin and if there are any registered disabilities.

 

Why we need your information and how we use it

The information is used to create your gym membership with Better gym.

The Lawful basis for the processing

The lawful basis on which we rely to use the information which we collect about you for the purposes set out in this notice is your consent.

This means that the processing of your information is necessary for us to perform as you have given us the clear consent. 

If you would like to withdraw your consent at any time, please contact: 

Louise Elwin-Ball by e-mail or in writing at the address above or Better Gym Leisure Centre - customerservices@GLL.ORG

Who your information will be shared with (if applicable)

The information you share with the Council will only be shared with Better Gym Leisure Centre for the purposes of administering your membership.

How long we will keep your information

Your information will be held for the duration that your membership is active. You’re your membership has expired; you will have the opportunity to extend your membership independently and directly with Better Gym. 

If you choose not to extend your membership, your information and membership will be automatically deleted from the Better Gym system. 

Our Data Protection Officer

Our Data Protection Officer is Mark Hynes. You can contact him at Data.ProtectionOfficer@Walthamforest.gov.uk 

Protecting your information

Please see the relevant section of the Corporate Privacy Notice

Your information choice and rights

Please see the relevant section of the Corporate Privacy Notice 

Complaints and contact details

These are included in the relevant section of the Corporate Privacy Notice.

Information Commissioner’s Office

If we are unable to resolve your complaint to your satisfaction, you can make a complaint to the Information Commissioner's Office (ICO).