What's trending in Trading Standards

Installing software: Never install any software, or grant remote access to your computer, as a result of a cold call.

Financial details: Genuine organisations would never contact you out of the blue to ask for financial details such as your PIN or full banking password.

Tech support: If you need tech support, ask your friends or family for recommendations and look for reviews online first. Don’t contact companies promoting tech support services via browser pop-ups.

If you have made a payment: Inform your bank as soon as possible, they can help you prevent any further losses. Monitor your bank statements regularly for any unusual activity.

If you granted remote access to your computer: Seek technical support to remove any unwanted software from your computer. Ask your friends or family for recommendations and look for reviews online first. Don’t contact companies promoting tech support services via browser pop-ups.