What's trending in Trading Standards

Trading Standards have compiled information for consumers in order for them to shop safely

• London Trading Standards welcomes CMA statement on COVID-19 cancellation rights
• Managing the risks of button batteries (PDF file)
• Summer fun don't fake it (PDF file)
• The little book of big scams (PDF file)
• Little leaflet of cyber advice (PDF file)
• Little book of cyber scams (PDF file)
• Little booklet of phone scams (PDF file)
• Top tips for buying (Word file)
• National Trading Standards consumer harm report 2020 

Friends Against Scams

Friends Against Scams is a National Trading Standards (NTS) Scams Team initiative, which aims to protect and prevent people from becoming victims of scams by empowering communities to "Take a Stand Against Scams".

Anybody can join Friends Against Scams and make a difference in their own way. 

Recall information

See the HM Government website for information on products that have been recalled. 

Recall for Coca-Cola bottles

Supermarkets are issuing an urgent recall for Coca-Cola bottles as certain batches could pose a safety risk

Download the Coca-Cola bottles recall list to check the batch codes

Doorstep Crime

Spot the signs of financial abuse: watch the video

Rogue Traders, highlighting issues surrounding doorstep crime: watch the video

Doorstep crime information website

New Citizen Advice Consumer Service-Scams Action service

The Citizen Advice Consumer Service has launched a new service to support consumers who have been - or who might be impacted directly - by online scams. Consumers can find help by calling a Scam Action Adviser on 0300 330 3003. 

Advice can also be found on the Citizen Advice Consumer Service Scam Action webpage.