Keeping safe at home

To commit most types of fraud, criminals need your personal and financial data.

One way they'll do this is by contacting you by phone.

Sometimes they'll pretend to be from an organisation that you trust such as your bank or the police.

It's easy to be caught out so you need to make sure you know how to spot the signs.

If you're ever asked for more personal information than usual, don't give it to them. Instead hang up and contact the organisation/company back using a number you know e.g. one from your latest bill, in the telephone book or from their official website.