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Waltham Forest Town Hall at night

2023 Christmas and New Year Opening Hours

Published: 22 December 2023
Filed under: Council and elections

Contacting the council

During the 2023/24 Christmas and New Year period, all services except emergency services will be closed on Christmas Day and Boxing Day (Monday 25 and Tuesday 26 December) and New Year's Day (Monday 1 January).

Family Hubs

  • Chingford, Walthamstow and Leytonstone Family Hubs will close after Friday 22 December and reopen on Tuesday 2 January.
  • Leyton Family Hub will be open Wednesday 27 to Friday 29 December
  • The Family Hubs phoneline will be open 9am to 7pm from Wednesday 27 to Friday 29 December (normally open until 9pm). Call 020 8496 4965

Community Living Rooms

Some of our Community Living Rooms will be closed between Christmas and New Year, but the following will be open for many of the days to offer you a warm space and hot meal. Follow the link below to see full opening hours:

  • Skills Within at the Hornbeam Centre, 458 Hoe Street, E17 9AH
  • Blackhorse Road Baptist Church, 65 Blackhorse Rd, London E17 7AS

Libraries

Our libraries will be operating different hours from Saturday 23 December and return to normal opening hours on Wednesday 3 January. Follow the link below to see libraries' opening hours over the festive period; alternatively, opening times are displayed at the entrance of each library, or you can check with library staff. 

Please note all our libraries will be closed on Christmas Day, Boxing Day and New Year's Day.

Walthamstow Wetlands

The Walthamstow Wetlands will be closed on Christmas Day and Boxing Day. They will be open on Christmas Eve and New Year's Eve between 9.30am and 3pm, and on New Year's Day from 9.30am to 4pm.

Waste collections: Christmas dates

From Christmas Day into the new year, your bin collection day will change. Follow the button below to find out more. Normal collection dates will return on the week commencing Monday 13 January.