Telling us about a change in your situation
Last updated: 18 July 2024
Next review: 18 July 2025
If we pay Housing Benefit to you, you have a legal duty to tell us about changes that may affect the tenant's entitlement or how we pay you.
Examples of changes you should tell us about are:
- if your tenant moves out
- if your tenant changes accommodation (including changing rooms or flats within the same building)
- if there is a change in the rent you charge your tenant
- if somebody else moves in, and
- if your own circumstances change (for example, you change your address or bank details), if we are making the payments directly into your bank account.
You are committing a criminal offence if, deliberately or without a reasonable excuse, you do not report a change of circumstances which is included in the regulations. We don't expect any landlord to interfere with their tenant's affairs, only to report changes they become aware of.