2024 Christmas and New Year Opening Hours

Except for emergency services the Customer Resolution Centre (CRC) will be closed on the following days:

• Christmas Day, 25 December, closed
• Boxing Day, 26 December, closed
• New Year’s Day, 01 January, closed

During the rest of the Christmas festival period, the Customer Resolution Centre telephone number 0208 496 3000 will be operating at normal times 9am to 5pm, daily.

Chingford, Walthamstow, and Leytonstone Family Hubs

• Closed from Christmas Day, 25 December
• Reopen 02 January 2025

Queens Road Family Hub

• Christmas Day, 25 December, closed
• Boxing Day, 26 December, closed
• Friday 27 December to Tuesday 31 December, open
• New Year’s Day, closed
• Thursday 02 January, reopen to normal times

Family Hubs phoneline

Number: 020 8496 4965.

• Open 9am to 5pm until Tuesday 24 December
• Christmas Day, closed
• Boxing Day, closed
• Friday 27 December to Tuesday 31 December, open
• Thursday 02 January, reopen to normal times 

Please note: weekly Community Drop-Ins will not take place at Family Hubs between Monday 23 December and Wednesday 1 January inclusive. 

Community Living Rooms will be closed from 20 December until 3 January. 

For the most up-to-date information, we recommend contacting the spaces directly, to access the list please visit Community Living Rooms.

• Christmas Eve, 24 December, closed from 4pm
• Christmas Day 25 December, closed
• Boxing Day 26 December, closed
• 27, 28 and 29 December, open 10am to 5pm
• 30 December, closed
• New Year’s Eve 31 December, open, closing early at 4pm.
• New Year’s Day 1 January, closed

Open 2 January and operating normal times Tuesday to Sunday, 10am to 5pm. Visit the William Morris Gallery.

• Christmas Eve 24 December, open 9:30am to 3pm 
• Christmas Day 25 December, closed
• Boxing Day 26 December, closed
• 27, 28, 29, 30 December, open 9:30am to 4pm
• New Year’s Eve, open 9:30am to 3pm 
• New Year’s Day, open 9:30am to 4pm 

Fellowship Square Gardens are open to the public over the Christmas and New Year period. The Fellowship Square Fountains will be off while Revel Puck Circus is on site, through to early January. 

For more information visit Revel Puck Circus.

Please follow @fsqe17 and @lbwalthamforest on Instagram for updates and changes to the fountain schedule. 

Waltham Forest Town Hall will be closed on Christmas Day, Boxing Day, and New Year’s Day. We are operating normal opening hours on all other days, from 9am to 5pm for the general public.

• Christmas Eve, 24 December, open
• Christmas Day 25 December, closed
• Boxing Day 26 December, closed
• 27 and 28 December, open 9am to 5pm 
• 29 December, closed
• 30 December, open 9am to 5pm 
• New Year’s Eve 31 December, open 9am to 5pm 
• New Year’s Day 1 January, closed

Open back to normal operating times from 02 January 2025. 

Our libraries will operate different hours from Tuesday 24 December and return to normal opening hours on Thursday 02 January.    

For more information please visit your local libraries.

Alternatively, opening times are displayed at the entrance of each library, or you can check with library staff.

Please note all our libraries will be closed on Christmas Day, Boxing Day, and New Year's Day.
 

Please visit the festive collection services for the full timetable and details for refuse and recycling dates during the Christmas and New Year Period.  

Transport for London (TFL) has closed Walthamstow Bus Station for essential safety works, from 00:01 Friday 8 November until 23:59 Friday 20 December. 

Walthamstow Bus Station is due to reopen on Saturday 21 December. 

Please refer to the TfL website for the most up-to-date details. 

Leytonstone Leisure Centre, Leyton Gym, Leyton Leisure Centre, Walthamstow Leisure Centre

• 21 to 22 December, normal hours
• 23 December, 8am to 5pm
• Christmas Eve, 24 December, 8am to 1pm
• Christmas Day, 25 December, closed
• Boxing Day, 26 December, closed
• 27 December, 8am to 5pm
• 28 to 29 December, normal hours
• 30 December, 8am to 5pm
• New Year's Eve, 31 December, 8am to 1pm
• New Year's Day, 1 January, closed
• 2 January, normal hours

Waltham Forest Feel Good Centre

• 21 to 22 December, normal hours
• 23 December, 8am to 6pm
• Christmas Eve, 24 December, 8am to 4pm
• Christmas Day, 25 December, closed
• Boxing Day, 26 December, 8am to 4pm
• 27 December, 8am to 6pm
• 28-29 December, 8am to 6pm
• 30 December, 8am to 6pm
• New Year's Eve, 31 December, 8am to 4pm
• New Year's Day, 1 January, 8am to 4pm
• 2 January, normal hours

Chingford Leisure Centre

• 21 to 22 December, normal hours
• 23 December, 6am to 2pm
• Christmas Eve, 24 December, 6am to 10am
• Christmas Day, 25 December, closed
• Boxing Day, 26 December, closed
• 27 December, 6am to 2pm
• 28-29 December, normal hours
• 30 December, 6am to 2pm
• New Year's Eve, 31 December, 6am to 10am
• New Year's Day, 1 January, closed
• 2 January, normal hours

Leyton Score Centre

• 21 to 22 December, 9am to 6pm
• 23 December, 9am to 5pm
• Christmas Eve, 24 December, 9am to 4pm
• Christmas Day, 25 December, closed
• Boxing Day, 26 December, closed
• 27 December, 9am to 4pm
• 28-29 December, 9am to 4pm
• 30 December, 9am to 4pm
• New Year's Eve, 31 December, 9am to 2pm
• New Year's Day, 1 January, closed
• 2 January, normal hours